Trusted by Thousands of Keller Homeowners

First off I guess I made a mistake asking a company that it appears from your web site that your basic business is to work on garage doors not gate closures. Just a few issues with your service: on the initial visit it went alright until it came time to pay. The tech offered my wife several ways to pay for the service (check, cash or credit card) she choose credit card but the only problem with that was he never told her there would be a 2% convenience charge. On the second trip out to actual do the work – we were sent an email saying our appointment would take place between 8 -10. I called at 11 and asked what had happen and the lady told me that my appointment had been changed to 12 -2. Only problem no one let us know. I called back at 1 to see when the tech was coming and the lady told me it maybe another hour and a half. While I was on hold the tech called on my cell phone and told me that he would be there in about 40 min. I think he showed up before 2. Upon completing the repair he asked my wife where the pin that hold the arm to the gate and I told her it was in the gate. Of course they could not find it. I asked her to ask him to call the tech that originally came out to see if he had mistakenly taken it. He called him and of course he said he did not. Bottom line not a real good experience. Even this form is only set up for garage door work.

Precision was recommended by my former realtor. I could not have been more pleased. Appt made quickly. Service technician, Alex, was professional, kind, had his mask on, respectful of my retired military status (discount included) and completed job promptly. Pointed out other repairs needed later on, not emergent like the spring repair. Definitely will be calling again. Thank you!

Spring broke on 1500 sq ft one story home in Keller suburb. Simple aluminum garage door. Given estimate of $149-$249 depending on door. Final charge was $559.98! Spring $250, 1” steel bearing $60, Mini(no idea what this is) $40, labor $199 and $10.98 fee to pay by credit card!

Found on internet ”No Fee caught my eye ” From Candice on the phone arranging to CHRIS tech installer . BOTH are Keepers, I’m retired but forte was upper mgmt. so with a lot of volition I say they ARE keepers due to their courtesy, professionalism, and conversing and informing. Some times least said is more meaningful !

Our technician, Joe, arrived on time ready help us out of a serious predicament. With both cars parked inside, one of the torsion springs on our 500 lb wood paneled garage door broke making it impossible to raise the door. Precision Door offered same day service and Joe was able to replace all four springs in about an hour so we were able to keep our scheduled appointments. Excellent 5-star service. Would highly recommend.

Overall experience was excellent, called to confirm appointment arrived on time did not have the correct key pad but went back to the shop and returned in an hour.

Job was done quickly, can barely hear door open and close. Good job.

Very professional and educational.

I could not be more pleased with the service I received. I called on a Sunday and repairs were finished within hours – on a weekend!!!

excellent services