Rick from Houston is amazing To deal with and incredibly knowledgeable. Please have him manage the Dallas branch!
Showing 20 of 25 testimonials
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David Learmonth
08/28/2019
I appreciate April sending Sam to work with the other fella. The other fella was a bit nervous and his work had to be redone as the rails on the initial install were not put in plumb (level) so the movement of the wheels created additional noise. Sam corrected but we had to have someone take pictures and then a great deal of discussion with Eric. So although ended well with same correcting, it should have been installed correctly the first time and created a lot of energy and time on my part for something where a professional installer would ensure the rails and movement were minimal. Bit disappointed in the big door noise that although a thicker metal the door movement and panels create more noise than expected and discussed. Again, appreciate Eric and Sam’s help in correcting the small door issue; however, should not have ever happened. Rating – b
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Todd C.
07/21/2019
Called on Sunday morning after breaking spring Saturday night. Appointment was made same day and Sam arrived promptly at scheduled time. Sam did a quality job and left me some wanted information about door replacement options. My charge was exactly the same as the quote. Great service and company!
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Robyn North
06/08/2019
Same day service and Sam was awesome!!!
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Chris Anderson
06/07/2019
5 STAR COMPANY We were so impressed with the promptness, efficiency and thoroughness of Patrick. We just bought this house and knew something wasn’t quite right with the door. Patrick found what the inspector missed. The rod was holding on by one screw. Huge safety issue. He went right to work, fixed the problem, and kept me informed during the process. He was professional and although the problems were more extensive than we thought, it hums along quietly now. I would not hesitate to recommend this company!!
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Angie Silagy
05/18/2019
I called almost before closing on a Friday afternoon as our spring broke. As I was holding on for someone to answer, the Let’s Chat window popped up on my computer and I was able to schedule the repair for 8am Saturday morning. That is what I call service! He repaired it and explained all the charges. I can highly recommend Precision Door Service.
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Aws Al
04/05/2019
Fast, professional and knowledgeable. Thank you for taking care of our garage door. Best service.
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Jim Wisniewski
03/15/2019
Very professional crew. Made additional recommendations with no pressure. Quick installation of parts. Left the garage cleaner than they found it.
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Alan Li
01/24/2019
Our garage door was making a loud noise when closing. Sam was very good in fixing the noise by tightening/replacing several screws, tightening the chain, and straightening the left rail all in about 30 min. Granted that I agreed fixing the noise for $196. However, I just felt that $195.99 for just tightening up is a little too high.
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Nimesh Patel
10/22/2018
Lifetime warranty is what drew me in but I was even more impressed with your service technician SAM. Great service and very customer focused. Happy to have chosen you guys.