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The service team arrived during the two hour time frame. They were very knowledgeable and explained the problem. Made the repair and it’s working great.

These people are crooked! I had a technician come to my house for a simple reprogramming of my garage door opener and remotes. He told me that the opener, which was only 4 years old, had to be replaced, and presented me with an estimate for over $1000.00 to replace the opener. I was charged $149 for the visit. I had another company come the next day and tell me there was absolutely nothing wrong with the opener.

The two young men who came to help me address the problem with my garage door were very nice and polite. The black man who was in charge was very informed and helped me decide the best way t o address my problem. The other young man was nice and polite but he talked non-stop the entire time about what a good pool player he was and all the fancy things he could do in his jeep.When the man in charge ask me what color I waned he said”she wants almond”. I started to address the fact that he spoke for me, which I considered to be very rude, but i decided not to say anything. I always encourage young people who are working and trying to pay their own way. However, someone needs to address this issue with him. I know I will be very pleased with the complete package that I purchased and will be happy to recommend your product. I want to stress again that the young man has potential…he just needs some friendly, forceful advice. Linda Mikus

Working with Precision Doors was interesting. Here is how it went down: 1. The sales guys were GREAT. I actually canceled with another company and went with them as they promised to install a custom sized door within 2 weeks. They seemed honest and forthright. 2. 2.5 weeks later I had heard nothing from anyone. I called Precision and found out the door was never ordered. This put me in a very big bind because I work out of the garage. 3. After deliberation, they promised to install in another week but failed to appear a second time. After a firm phone call, they said they failed to load the door on the truck because of the size but never told me until I called them. They then promised me a “trim package” to make up for the 2nd mishap. 4. The door finally arrived the following week but without the promised trim package. At this point, I’m seeing red. The installers were GREAT. The problem with Precision is operations. They’re awful. The sales guys and installers are suffering because of poor performance in the office. I will never use them again.

The workman was friendly and competent. He finished in the time frame hesaid he would. it was a nice experience, and my garage door works again.

Precision has a good reputation and was willing to provide same day garage door opener service. so we called, and Ron came out as planned. He’s very knowledgeable, personable, and thorough. We’re glad we called Precision. THANKS AGAIN, RON!!!

Very Professional and courteous. Quick response time.

I purchased a garage door after a hail storm less than a year ago. In 2 previous homes, I got 10 plus years of reliable use from builder grade doors and openers. So I was confused to see a popped spring and malfunctioning door. The builder springs were replaced from enclosed springs which looked nicer to exposed springs because that was what had to be done, or so I was told. The screws that were holding the springs were loose so I called to have it looked at. When the tech called me after his inspection, he told me it would be $600 to fix the door. I asked if it was covered under warranty, being under a year, and he said no. I called 2 other door companies and was quoted less than $250 stating that the spring and the cables were fine, but it looked as if the install was not done thoroughly. I was told that the second set screw on the spring was never set as there was only one impression on the rod. Funny that it wasn’t covered under warranty, huh. I checked the second door and found the second screw not set on that door either. Still have not been contacted from anyone regarding this. I was sent an email with an online chat link, which I engaged and was told it was not their account. It was to another branch and my information would be sent to that location. Why would I be sent a link to the “wrong” branch? Sound to me like no one wanted to discuss what appears to me as an installation issue. I told the 2 other neighbors I recommended use your company to look for the issues I had with the set screws and they found the same thing. Hopefully this will do some good, but I fear that this review will never find its way on any website.