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Showing 100 of 1,560 testimonials
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Trevor Thompson
03/20/2025
Tyler was able to fix the problem left by another garage door company from an install only 1 year ago. Took him 2 minutes, no replacement needed. Excellent service, explained everything.
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Al Latu
03/18/2025
Highly recommend. Very fast and efficient. Awesome customer service. Technician name was Nick G. Was in and out in no time and my garage door is back in business
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Harry Haney
03/17/2025
I called to have a belt changed out on my opener this weekend. Immediately upon arriving the technician stated that I needed a whole new rail assembly with the belt because my old one had a different channel(T) which is what the new rail is. After installing the rail, I was told after the tech started to look at the motor I was informed that the motor and everything had to be replaced completely. When asking questions and concerns the tech seemed to get a little defensive and I told him I only wanted the belt replaced. I have been excessively overcharged for work and parts that I did not need.and I have had two other door companies look at the situation and both confirmed I just needed a new belt. It seems by some of your companies reviews that this is very common practice trying to convince the owners that everything is broken. I am willing to discuss with your owner about making concessions to the cost and charges. If not I will fill a complaint with BBB and look to pursue a complaint in local courts. Feel free to contact me.
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Norman Haynes
03/16/2025
We had a garage door issue on a Sunday morning. So we called Precision Garage Door. Evan showed up within 2 hours of us calling. Diagnosed the problem and got things back in order within an hour and a half on a Sunday. Evan was well versed in his trade, and explained everything he needed to do. And he made sure we were comfortable with any work that needed to be completed before he started. Great job!
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Larry Carithers
03/12/2025
Tyler was very informative of what was needed to repair my garage door. I will recommend Precision to all my friends and family.
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John Howe
03/11/2025
The tech was 2 hours late! Was told tech would arrive between noon and 2 pm, he arrived at 4 pm. Had to call the office twice to find out when he was going to arrive. Once he arrived he was knowledgeable and worked fast to repair the door. Repair charge was costly. In my opinion too high and I feel that the charge should have been reduced, my time is as valuable to me as your labor is to you.
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Tommy Brittain
03/09/2025
Evan was all business and took care of my door malfunction quickly and effectively. He gave details of the problem and multiple methods to effect the repair leaving the choice to me. Very professional and knowledgeable.
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James Pounder
03/08/2025
I have no complaints about the service I received from Evan with Precision. He showed up within 2 hours of my door breaking, provided me with several options, and completed the repair quickly and professionally. I will use Precision again for all my future garage door repair/replacement needs.
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Rollie Light
03/02/2025
Evan was great fixed what I needed asked questions and then did upgrades only when I asked no pressure consultive selling Loved it Highly recomended.